Our Cancellation Policy:

• For guests with existing reservations or new reservations, including reservations with pre-paid rates that are typically more restrictive, we will allow changes or cancellation without penalty up to 72 hours prior to arrival, for stays from now till June 1, 2020 (inclusive). Changes of dates, however, will be subject to availability and any rate differences. 
• Any Special Event cancellations will be evaluated on a case by case basis. For Group Bookings we will also work closely with you on a case by case basis to manage any changes or cancellations. Please contact our Meetings and Events team to discuss further.
• If your booking was made via an online travel agent or other third-party travel professional, you should contact the booking provider to make amendments or for more information on their policies.

We continue to monitor the evolving situation and will be keeping this policy under review.
 
Precautionary Measures:

We have stepped up precautionary measures at all our hotel as the overall well-being of our guests and employees is paramount to us. With that in mind, please find below an update on what we are doing to ensure your stay with us is clean, safe and comfortable:

• All guests checking into the hotel as well as employees will be required to complete a Health Declaration Form.
• Conducting mandatory daily temperature checks for all guests, employees, tenants and vendors.
• Increasing the frequency of cleaning and disinfecting in public areas and within the hotel.
• Extra steps will be taken depending on the severity of the situation or upon advice by the Ministry of Health.
• For updates on the COVID-19 situation in Singapore, please visit the Ministry of Health website at https://www.moh.gov.sg/covid-19